🔍 Patient Engagement

Discovery & Booking

AI-powered provider discovery and appointment scheduling helping patients find the right care, reducing no-shows, and maximizing clinical utilization for providers.

✅ UHI/ONDC Integrated 🤖 AI Scheduling 📱 WhatsApp Booking
Discovery Agent · Patient Booking Flow
// Patient searches via WhatsApp → discovery.search("knee pain, Pune") intent: Orthopaedic consultation location: Pune, Maharashtra   // Top matches ranked by AI → discovery.rank_providers() match_1: Dr. Anil Sharma · 4.9★ · 2.1km next_slot: Tomorrow 10:30 AM cashless: yes (Star Health)   → discovery.book("confirm slot") booking_id: BK-88421 reminder: scheduled 2h before status: confirmed
40%Reduction in no-show rate
3xMore online bookings vs phone-only
24/7Patient self-booking availability
92%Schedule utilization rate achieved
Features

Every channel, every patient,
every appointment filled

🔍

AI-Powered Provider Search

Patients search by symptom, specialty, language, insurance network, or location. AI ranks results by relevance, availability, and patient-match quality.

📱

Omnichannel Booking

Book appointments via WhatsApp, web widget, mobile app, or voice call. All channels converge into a single availability calendar no double-bookings.

🔔

Smart Reminder Engine

Multi-channel reminders (WhatsApp, SMS, email) at configurable intervals before appointment. Patients can confirm or reschedule with a single tap.

🗓️

Intelligent Slot Management

AI optimizes slot duration based on appointment type and historical consultation time. Automatically fills cancelled slots from a waitlist no manual intervention.

🌐

UHI/ONDC Network Discovery

Providers are discoverable across the Unified Health Interface ecosystem expanding reach to patients searching on any ABDM-compliant health app.

📊

Appointment Analytics

Track booking sources, no-show rates, peak demand windows, and revenue per slot by doctor and specialty. Data to optimize your scheduling strategy.

How It Works

Patients find you.
Appointments manage themselves.

Discovery & Booking connects your clinical schedule to every patient channel online, mobile, and WhatsApp so more patients find the right care and fewer appointments are missed.

1
Publish Your Availability

Connect your existing schedule (or create one) on the platform. Set slot types, durations, and booking rules per doctor and specialty.

2
Patients Discover & Book

Patients search and book from any channel: your website widget, WhatsApp number, mobile app, or UHI/ONDC-connected health apps.

3
Automated Reminders Fire

Smart reminders go out at configurable times. Patients confirm, cancel, or reschedule without calling reception reducing your staff workload.

4
Analytics Guide Optimization

Weekly reports show no-show rates, source breakdown, and revenue per slot. Continuously optimize your schedule for maximum throughput.

Patient booking appointment on mobile
Impact

More patients, fewer gaps,
higher revenue per slot

40%
Average reduction in no-show rate post-implementation
3x
Growth in online bookings within the first 60 days
₹12L+
Average annual revenue recovered from no-shows per clinic

Fill your schedule.
Every day.

See how Discovery & Booking integrates with your existing calendar and transforms your patient acquisition funnel in a 20-minute demo.

Book a Demo →